Popular Articles
Training Session
Hi ..., I hope this email finds you well. Thank you for bringing the issue with your umbrella to our attention. We sincerely apologize for any inconvenience this may have caused, and we are committed to resolving the matter. Due to the upcoming ...
Broken ribs/Windy template
Hi .. I’m so sorry to hear this happened during your event. We’ll make it a priority to schedule our team to replace the ribs as soon as possible. Regarding the wind speed, I understand the Weather Channel indicates a specific wind speed; however, ...
Summer Last Pull
Hi, Based on our experience, it's common for the team to unknowingly leave a small gap at the top when opening the umbrella, as they may not extend it fully. This is easy to miss but can affect the umbrella’s stability and increase the risk of cable ...